{"id":3075,"date":"2026-09-07T22:10:34","date_gmt":"2026-09-07T22:10:34","guid":{"rendered":"https:\/\/pictureperfectmounting.com\/?page_id=3075"},"modified":"2026-09-07T22:10:34","modified_gmt":"2026-09-07T22:10:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/pictureperfectmounting.com\/?page_id=3075","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<h2>What areas do you serve?<\/h2>\n<p>We work throughout Manhattan and Brooklyn. If you&#8217;re in a nearby neighborhood and unsure whether we cover your area, just reach out and we&#8217;ll let you know.<\/p>\n<h2>Do I need to supply the mount or hardware, or do you provide it?<\/h2>\n<p>You&#8217;re welcome to supply your own mount or bracket, and we&#8217;ll install it. If you don&#8217;t have hardware or what you have isn&#8217;t rated for your wall type or TV size, we can source the right mount and add it at cost plus installation. Two mounts we recommend:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.amazon.com\/gp\/aw\/d\/B00NKYYMAW?linkCode=ll2&#038;tag=picturepe0a0b-20&#038;linkId=a2f697053cc89804f0a9964b7f7454ff&#038;language=en_US&#038;ref_=as_li_ss_tl\" target=\"_blank\" rel=\"nofollow noopener\">Fixed flat mount (our top pick for most TVs)<\/a><\/li>\n<li><a href=\"https:\/\/www.amazon.com\/Mounting-Dream-Bracket-Articulating-400x400mm\/dp\/B00SFSU53G?linkCode=ll2&#038;tag=picturepe0a0b-20&#038;linkId=887fb1ada4d52678d8b5b17559423ecf&#038;language=en_US&#038;ref_=as_li_ss_tl\" target=\"_blank\" rel=\"nofollow noopener\">Mounting Dream Full Motion Articulating Mount (best for swivel)<\/a><\/li>\n<\/ul>\n<h2>Can you mount on concrete, brick, or plaster walls?<\/h2>\n<p>Yes. We work on all wall types except tile, including drywall, plaster, concrete, and brick. We use stud finders and wire detectors on every job, and we&#8217;ll always tell you if a specific location isn&#8217;t structurally suitable before we drill.<\/p>\n<h2>How long does a typical installation take?<\/h2>\n<p>TV mounting usually runs 30 to 60 minutes. Gallery walls and multi-piece art installs typically take 1 to 2 hours depending on the number of pieces. We&#8217;ll give you a more specific estimate when you book.<\/p>\n<h2>What is your cancellation policy?<\/h2>\n<p>We ask for at least 24 hours&#8217; notice to reschedule or cancel. Cancellations with less than 24 hours&#8217; notice, or situations where we arrive and can&#8217;t access the space, may be subject to a $75 trip fee. If we ever need to reschedule on our end, there&#8217;s never a fee to you.<\/p>\n<h2>What does your workmanship guarantee cover?<\/h2>\n<p>If anything we installed comes loose, shifts, or fails due to our workmanship within six months of the job, we&#8217;ll come back and fix it at no charge. The guarantee covers our installation work \u2014 not the items themselves or damage from accidents, wall changes, or building settling.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What areas do you serve? We work throughout Manhattan and Brooklyn. If you&#8217;re in a nearby neighborhood and unsure whether we cover your area, just reach out and we&#8217;ll let you know. Do I need to supply the mount or hardware, or do you provide it? You&#8217;re welcome to supply your own mount or bracket, &hellip; <br \/><a href=\"https:\/\/pictureperfectmounting.com\/?page_id=3075\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Frequently Asked Questions<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3075","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pictureperfectmounting.com\/index.php?rest_route=\/wp\/v2\/pages\/3075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pictureperfectmounting.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pictureperfectmounting.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pictureperfectmounting.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pictureperfectmounting.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3075"}],"version-history":[{"count":0,"href":"https:\/\/pictureperfectmounting.com\/index.php?rest_route=\/wp\/v2\/pages\/3075\/revisions"}],"wp:attachment":[{"href":"https:\/\/pictureperfectmounting.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}